This privacy policy sets out how plantriplondon.com (owned by Qver Travel Ltd.) uses and protects any information that you give plantriplondon.com when you use this website.

The legal owner of the website plantriplondon.com is Qver Travel Ltd. Registered in the United Kingdom with with Registration Number 09148660. Address: 20-22 Wenlock Road, London, England, N1 7GU.

Privacy Policy

Last Updated On 25-Feb-2023

Effective Date 25-Feb-2023

This Privacy Policy describes the policies of

Qver TravelLtd.,
20-22,
London
N1 7GU,
United Kingdom of Great Britain and Northern Ireland (the),
email: contact[at]qverlondres.com

on the collection, use and disclosure of your information that we collect when you use our website ( https://plantriplondon.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

1. Information We Collect:

   We will collect and process the following
   personal information about you:

   1. Name
   2. Email

2. How We Use Your Information:

   We will use the information that we collect
   about you for the following purposes:

   1. Support
   2. User to user comments

   If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

3. How We Share Your Information:

   We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

   1. Ad service
   2. Sponsors
   3. Marketing agencies
   4. Analytics

   We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

   We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

4. Retention Of Your Information:

   We will retain your personal information with us
   for 90 days to 2 years after user accounts remain idle
   or for as long as we need it to fulfill the purposes for
   which it was collected as detailed in this
   Privacy Policy. We may need to retain certain
   information for longer periods such as
   record-keeping / reporting in accordance with
   applicable law or for other legitimate reasons
   like enforcement of legal rights, fraud
   prevention, etc. Residual anonymous information
   and aggregate information, neither of which
   identifies you (directly or indirectly), may be
   stored indefinitely.

5. Your Rights:

   Depending on the law that applies, you may have
   a right to access and rectify or erase your
   personal data or receive a copy of your personal
   data, restrict or object to the active
   processing of your data, ask us to share (port)
   your personal information to another entity,
   withdraw any consent you provided to us to
   process your data, a right to lodge a complaint
   with a statutory authority and such other rights
   as may be relevant under applicable laws. To
   exercise these rights, you can write to us at
   contacto@qverlondres.com.
   We will respond to your
   request in accordance with applicable law.

   You may opt-out of direct marketing
   communications or the profiling we carry out for
   marketing purposes by writing to us at
   contacto@qverlondres.com.

   Do note that if you do not allow us to collect
   or process the required personal information or
   withdraw the consent to process the same for the
   required purposes, you may not be able to access
   or use the services for which your information
   was sought.

6. Cookies Etc.

   To learn more about how we use these
   and your choices in relation to these tracking
   technologies, please refer to our
   Cookie Policy.

7. Security:

   The security of your information is important to
   us and we will use reasonable security measures
   to prevent the loss, misuse or unauthorized
   alteration of your information under our
   control. However, given the inherent risks, we
   cannot guarantee absolute security and
   consequently, we cannot ensure or warrant the
   security of any information you transmit to us
   and you do so at your own risk.

8. Third Party Links & Use Of Your Information:

   Our Service may contain links to other websites
   that are not operated by us. This Privacy Policy
   does not address the privacy policy and other
   practices of any third parties, including any
   third party operating any website or service
   that may be accessible via a link on the
   Service. We strongly advise you to review the
   privacy policy of every site you visit. We have
   no control over and assume no responsibility for
   the content, privacy policies or practices of
   any third party sites or services.

9. Grievance / Data Protection Officer:

   If you have any queries or concerns about the
   processing of your information that is available
   with us, you may email our Grievance Officer at
   Qver TravelLtd.,
   20-22 Wenlock Road, N1 7GU, London, United Kingdom,
   email: contacto@qverlondres.com.
   We will address your concerns in accordance with applicable law.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Answer any questions that you may leave on our website plantriplondon.com in comments, online forms or emails that you send to us.
• We may use the information that you share with us to improve the content of our site and services but we will never share your personal details with any other, individuals, companies or third parties or use your details for any marketing purposes without asking for your permission first.

Comments

In order to help users planning their trips to London using our website plantriplondon.com, users can choose to leave comments on particular articles of interest. Commenters may introduce their name and email address and their comments or questions and the Qver Travel Ltd. Team will use that information to answer the questions introduced by the user without sharing it with any external companies or individuals unless the user indicates that he/she would like to add their name and email address to our newsletter email database. If we are required by law to disclose commenters’ contact information, we will attempt to contact users via the contact details introduced on any of our sites to give them the opportunity to respond to such requests.

We want to hear your opinions and knowledge, so please leave a comment. Occasionally we may need to remove comments from the site: either for legal reasons that could get us and you sued (e.g. contempt of court, defamation) or if a comment falls outside the realm of civilised debate (e.g. abuse, offensive or inciting hatred). Our decision is final.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Information about the Cookies we use on PlantripLondon.com

Cookie Policy

Effective Date: 25-Feb-2023
Last Updated: 25-Feb-2023

What are cookies?

How do we use cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

plantriplondon.com utilizes third-party software for statistics on our website usage, advertising and for social media plugin functionality. A list of these and their relevant privacy policies are listed below:

Manage cookie preferences

Cookie Settings

These are the cookies we use at plantriplondon.com:

• _ga – Google Analytics Cookies – Expires after 2 years – Used to distinguish users.
• _gid – Google Analytics Cookies – Expires after 24 hours – Used to distinguish users.
• _gat – Google Analytics Cookies – Expires after 1 minute – Used to make websites load faster.
• Google Analytics. We use this for general website statistics. You can find more details about the google Analytics cookies here: https://www.google.com/policies/privacy/
• Get Your Guide. We use this to show you relevant attractions and content when you click on any banners advertising Get Your Guide tours and activities on our website.
• Facebook. Like buttons, and other useful plugins are used here. You can find the most updated information about Facebook cookies here: https://www.facebook.com/about/privacy/
• Twitter. Tweet buttons are loaded from Twitter. Here you can find all details about how they use your information when you visit their websites: https://twitter.com/privacy

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us at contact@plantriplondon.com, we will remove all your details from our website and servers immediately.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Right of Access, Rectification, Deletion

You have the right at any time to receive information free of charge about your personal data stored with us. If your data is stored incorrectly or wrongly by us, we will gladly correct, block or delete it. Please inform us of any changes to your data immediately using the following contact details:

Qver Travel Ltd. – plantriplondon.com
Address: 20-22 Wenlock Road, London, England, N1 7GU.
email: contact@plantriplondon.com

Data storage

Your personal data will be stored for only as long as necessary for the purposes stated in this privacy statement or for as long as we are required by law or legally obligated to store this information.

Business Transitions

In the event Qver Travel Ltd goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred, but we will always ask for your permission before we transfer any of your personal details to any other companies.